How to install ura ascyuda world
What Is ASYCUDA World?
ASYCUDA stands for Automated System for Customs Data. It is a world-class computerized customs management system developed by UNCTAD (United Nations Conference on Trade and Development) and adopted by the Uganda Revenue Authority (URA) to streamline and automate the country’s customs operations.
ASYCUDA World is the latest and most advanced version of the platform, running in over 80 countries and territories worldwide. It handles everything from import and export declarations to transit procedures, duty calculation, and cargo tracking — all in one digital environment.
System Requirements
Before you begin, make sure your computer meets the following basic requirements:
| BROWSER A modern web browser — Google Chrome, Mozilla Firefox, or Microsoft Edge recommended. | PDF VIEWER Adobe Reader (or equivalent) is required to view printouts and official customs reports. |
| JAVA RUNTIME Java 8 (JRE) must be installed and configured on your computer to run ASYCUDA World. | INTERNET A stable internet connection is essential since ASYCUDA World is fully cloud-based. |
| ⚠ Warning Important: Make sure you download Java 8 specifically. Newer versions of Java may not be fully compatible with ASYCUDA World. You can download it directly from the ASYCUDA World portal at: asyworld.ura.go.ug |
Step-by-Step: Getting Access
Follow these steps in order to get started with URA ASYCUDA World:
| Step 1 — Download the User Rights Application Form Visit the URA Help Tool site at help.ura.go.ug and download the ASYCUDA World User Rights Application Form. This form is required for all new users — importers, exporters, clearing agents, and customs staff. |
| Step 2 — Fill & Sign the Form Complete the form accurately. The form MUST be signed by your company’s Chief Executive Officer (CEO) or authorized representative. Without this signature, your application will not be processed. |
| Step 3 — Submit Your Application Log into the URA Help Tool at help.ura.go.ug (create an account if needed). Submit the completed form by selecting the category ‘Creation of User Rights’. It is then reviewed and approved by your Customs Station Manager. |
| Step 4 — Receive Your Login Credentials Once approved, the URA ASYCUDA team will issue you a username and a temporary password. These will be communicated through official channels. |
| Step 5 — Install Java 8 Download and install Java 8 (JRE) from the ASYCUDA World portal. After installation, configure your browser settings to allow Java to run. Detailed Java configuration instructions are available as a downloadable PDF guide on the URA portal. |
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| Step 7 — Change Your Password Immediately First-time users are required to change the generic password upon first login. Your new password should be strong, private, and known ONLY by you. Note: ASYCUDA World passwords expire every 90 days and must be renewed. |
Password Security — A Critical Note
Your ASYCUDA World password is like your ATM PIN — it is the key to your identity within the system. You must never share it with anyone, including your clearing agent.
| ⚠ Warning Sharing your password is a serious offence. If discovered, URA may institute criminal charges against you, and your company’s operations may be suspended from the system. Always keep your credentials strictly confidential. |
Appointing a Clearing Agent
As an importer or exporter, you may need the services of a licensed clearing agent to process declarations on your behalf. Here’s how to appoint one within the system:
| Find a Licensed Agent Visit the URA web portal at ura.go.ug to find the regularly updated list of licensed clearing agents in Uganda. |
| Make the Appointment Log into your ASYCUDA World portal account, go to Customs Agent Appointment → Customs Clearing Agent, and appoint your preferred agent. You can also view or deactivate agents from this section. |
| Agent Confirms Your appointed agent will log into ASYCUDA World and either accept or reject the appointment. Once confirmed, the agent can capture and submit declarations on your behalf. |
| Tip: Even after appointing an agent, YOU should make tax payments directly through the bank using your generated PRN (Payment Reference Number). It is strongly advised that importers make payments themselves rather than passing money to agents. |
Where to Get Help
URA provides several official support channels if you encounter issues:
| Help Tool | help.ura.go.ug — Submit queries and complaints |
| Official Manual | Download the full installation PDF at ura.go.ug/downloads |
| ASYCUDA Portal | asyworld.ura.go.ug — Guides, user manuals, and online tariff |
| URA Hotline | +256 417 442 122 — Monday to Saturday, 8:00 AM – 8:00 PM |
Asycuda world standard for “Automated Systems of Customs Data”
ASYCUDA World (AW) provides a robust, comprehensive declaration processing capability which is based on the Single Administrative Document (SAD). The SAD was developed by the EU and is considered to be the ‘International Standard’ by the WCO and it covers all customs procedures and regimes including Import, Export and Transit procedures.
Requirements
- Java application software
- Latest operating system
- Asycuda application
- Stable network
Computer requirements
a) Processor speed of at least 1.7 Ghz
b) RAM of 1 GB
c) Microsoft Windows XP or Windows 7 operating system
d) At least 500 MB free space on the hard disk
e) Up-to-date antivirus software
f) 128 kbps Connection to Customs network through internet service provider
g) Internet browser
h) Java 151 + installed on computer
i) PDF reader software installed on computer
j) A document scanner
Let’s get started
Installing asycuda world now days have become one of the trickiest programs to install now days, even the experienced clearing agents cannot install such a simple yet very tricky application program that takes just a few minutes.
Now before I show you how to install this simple yet tricky program I would like to explain to you the logic behind asycuda world.
We don’t have “asycuda world application” as a software program that you will go via the internet and just down download but it rather runs on java application.
First step: visit java.com website and download latest java version from at least 151 version onwards.
Second step: run java application after download, this can be found in your downloads folder.
Third step: press windows menu button from your keyboard type in “java / configure” and it will bring you the following dialog below.
Fourth step: click on the security tab, look down a where it says “Edit Site List…..” and then type in the following commands
http://asyworld.ura.go.ug:8080
Http: – hypertext transfer protocol
A protocol (utilizing TCP) to transfer hypertext requests and information between servers and browsers.
Asycworld: AsycudaWorld
URA: Uganda Revenue Authority
Go. Government
Ug: Uganda
8080: socket port for specific number for accessing servers
Finally
After all the above steps have been done, the system itself will be able to create a ura icon shortcut via your desktop, and therefore you will be able to access asycuda world
With the appropriate access name and password type in the user name allocated in the first field reading “Login name”. On completion, press the Tab button on the keyboard or press the enter button and the cursor will be displayed in the second field. Insert the Password which will appear as asterix ******** for security reasons.
Take note that for a first time user, the ASYCUDA team will have allocated a generic password and will be required to change the password the first time they log in. Instructions on how users can change the password shall be communicated via appropriate means.
Once the password is inserted, the user will be required to authenticate their access by pressing the ‘Enter’ button or clicking the “√”. The process of authentication will be displayed as seen
As long as the credentials inserted are correct, the process of logging into ASYCUDA will begin and the user will be granted access to ASYCUDAWorld.
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